Shipping Policy :
- For United Arab Emirates :
-shipping costs :50 AED
-Delivery time : 2 days
-u can track your order with us on what’s app
- For Saudi Arabia :
Shipping costs : between 200 and 300 AED for the strollers and 80 aed for bags
- Delivery time :
With samsa express by land 5-7 days
- How I track my order :
Once we receive and confirm your order we send you airwaybill via what’s app to track your order on Smsa express website.
-for Saudi Arabia there is no cash on delivery.
- for all order more than 1000 Riayal you will pay 15% customs for Saudi government samsa express will do the customs Clerance for you and you will pay thoses fees on delivery.
NOTE: Business days are from Saturday to Thursday excluding any public holidays.
Duties and Taxes (in case international delivery is available)
Customer is responsible for all customs and duties when they are applicable, knowing that charges vary from country to country and are usually implemented when the order reaches its destination country.
Customs duties and taxes are non-refundable once charged.
Our courier partner may ask you for certain Documents such a National ID to be shared by you, in order to complete and clear the requirements of the customs department.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
We don’t accept refunds or return we only accept exchange the items. And we welcome you to our warehouse to inspect the products before making the purchase.
Kidzokidzette is not responsible for merchandise which is lost or stolen in transit.